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TERMS AND CONDITIONS

Last Updated: March 04, 2026
Effective Date: March 04, 2026

1. ACCEPTANCE OF TERMS

By accessing https://coretocalm.com (hereinafter referred to as “the Site”), using our services, purchasing products, uploading content, subscribing to paid content, or engaging in any interaction with our platform, you acknowledge that you have read, understood, and unconditionally agree to be bound by these Terms and Conditions (hereinafter referred to as “the Terms”). If you do not agree with any part of these Terms, you must immediately cease all access and use of the Site.

We reserve the right to modify, update, or amend these Terms at our sole discretion at any time, without prior individual notice to you. All revised Terms will be posted on the Site, and your continued use of the Site after the revised Terms take effect will constitute your acceptance of the updated Terms. We recommend that you review these Terms periodically to stay informed of any changes.

2. COMPANY INFORMATION

The Site is owned and operated by Core To Calm Co (hereinafter referred to as “we”, “us”, or “our”), a business entity registered and operating in the People’s Republic of China. Our full registered address is: 288 Tianyuan East Road, Jiangning District, Nanjing City, Jiangsu Province, 211100, P.R.China. We provide our products and services to users globally.

If you have any questions, concerns, or inquiries regarding these Terms, you may contact our customer service team through the following channels:

  • Email: elena@coretocalm.com
  • Official Contact Page: https://coretocalm.com/contact
    Our customer service hours are 09:00 AM – 18:00 PM China Standard Time, Monday to Friday.

3. SCOPE OF SERVICES

We provide the following services through the Site, and we reserve the right to adjust, expand, or discontinue any service at our sole discretion, in compliance with applicable laws:
3.1 Sale of physical products, Including but not limited to fitness accessories, fitness equipment, outdoor supplies, sports goods, sports suits, and other products related to sports and health. All of these are collectively referred to as “products”;
3.2 Interactive features that allow users to upload, post, and share text, images, and other user-generated content on the Site (hereinafter referred to as “User-Generated Content” or “UGC”);
3.3 Limited-time promotional activities, discount events, sweepstakes, contests, giveaways, and other marketing activities (hereinafter referred to as “Promotions”);
3.4 Any other related services or content that we may provide on the Site from time to time.

We operate our business and provide services globally. You are solely responsible for ensuring that your access and use of the Site comply with all applicable laws and regulations in your jurisdiction of residence. We are not liable for any violation of local laws by your use of the Site.

4. USER ELIGIBILITY AND ACCOUNT POLICY

4.1 The Site does not offer user account registration functionality. You are not required to create a registered account to browse the Site, view content, purchase Products, subscribe to Subscription Services, or upload UGC. All activities on the Site are subject to these Terms, regardless of whether you provide personal information for a specific transaction or interaction.
4.2 You must be at least 18 years of age to use the Site and our services. If you are under the age of 18, you may only use the Site and services under the supervision and with the explicit consent of your legal guardian, who shall be fully responsible for all your activities on the Site.
4.3 You warrant that all information you provide to us, including but not limited to information for product purchases, subscription sign-ups, delivery, and customer service communications, is true, accurate, complete, and up-to-date. You are solely responsible for updating your information to maintain its accuracy, and we are not liable for any losses or issues arising from inaccurate or incomplete information you provide.

5. USER CONDUCT AND USER-GENERATED CONTENT (UGC)

5.1 We grant you a limited, non-exclusive, non-transferable right to upload, post, and share text, images, and other UGC on the Site, in compliance with these Terms. You retain all intellectual property rights to the UGC you upload, and you hereby grant us a worldwide, perpetual, irrevocable, royalty-free, non-exclusive, sub-licensable right to use, reproduce, modify, adapt, publish, display, distribute, and promote your UGC for the purposes of operating, improving, and marketing the Site and our services, without additional notice or compensation to you.
5.2 You are solely and fully responsible for all UGC you upload, post, or share on the Site. You warrant and represent that:

  • You own all intellectual property rights to the UGC, or have obtained all necessary licenses, consents, and permissions from the rightful owner to upload the UGC and grant us the license set forth in Section 5.1;
  • Your UGC does not violate any applicable laws, regulations, or international treaties;
  • Your UGC does not infringe upon the intellectual property rights, privacy rights, portrait rights, reputation rights, or any other legal rights of any third party;
  • Your UGC does not contain any false, misleading, defamatory, abusive, harassing, hateful, pornographic, violent, obscene, illegal, or otherwise objectionable content;
  • Your UGC does not contain any viruses, malware, phishing links, or other malicious code that may damage the Site or the devices of other users;
  • Your UGC is not used for any unauthorized commercial purposes, including but not limited to unsolicited advertising, spam, pyramid schemes, or promotional activities not approved by us.
    5.3 We have no obligation to pre-screen or monitor UGC posted on the Site. However, we reserve the absolute right, at our sole discretion, to review, remove, delete, or edit any UGC at any time, with or without notice, for any reason, including if we determine the UGC violates these Terms or applicable laws. We are not liable for any loss or damage arising from the removal of any UGC. If we receive a third-party complaint or otherwise identify a violation of these Terms, we may immediately restrict or terminate your access to the Site.
    5.4 You agree that you will not:
  • Use the Site or services for any illegal, fraudulent, or unauthorized purpose;
  • Interfere with, disrupt, or damage the operation of the Site, including but not limited to attacking servers, hacking, or distributing malicious software;
  • Access or attempt to access our internal systems, data, or the personal information of other users without authorization;
  • Reproduce, distribute, modify, reverse engineer, decompile, or disassemble any part of the Site, our content, or our software, except as explicitly permitted by applicable law;
  • Impersonate any person or entity, or falsify your affiliation with any person or entity;
  • Collect or harvest personal information of other users for any unauthorized purpose;
  • Engage in any activity that may harm our brand, reputation, or legal rights.

6. INTELLECTUAL PROPERTY RIGHTS

6.1 All content on the Site, including but not limited to our brand name Core To Calm, Site logo, trademarks, service marks, designs, text, images, product photographs, videos, audio, copy, website layout, source code, software, data, and all other materials created, owned, or licensed by us (hereinafter referred to as “Our Content”), are the exclusive and proprietary property of Core To Calm Co. Our Content is fully protected under the copyright, trademark, patent, and anti-unfair competition laws of the People’s Republic of China, as well as applicable international intellectual property conventions and treaties.
6.2 We reserve all rights, title, and interest in and to Our Content, including all associated intellectual property rights. Without our prior written authorization, you may not:

  • Reproduce, distribute, publish, display, or transmit all or any part of Our Content;
  • Modify, adapt, translate, reverse engineer, decompile, or disassemble Our Content;
  • Use Our Content for any commercial purpose, including but not limited to sale, promotion, or advertising;
  • Remove, alter, or obscure any copyright, trademark, or proprietary rights notices on Our Content;
  • Use our trademarks, logo, or brand name for any unauthorized purpose, including but not limited to use on your own website, social media, or marketing materials;
  • Use Our Content in any way that may cause confusion, dilute our brand, or damage our reputation.
    6.3 Nothing in these Terms grants you any right, title, or interest in Our Content, other than the limited right to access and view the Site for personal, non-commercial use, provided that you comply with these Terms and do not remove or modify any proprietary rights notices.
    6.4 If you become aware of any infringement of our intellectual property rights, you agree to notify us immediately. We reserve the right to take all necessary legal action to protect our proprietary rights, including seeking injunctive relief and monetary damages.

7. PRODUCTS, ORDERS, AND PAYMENT

7.1 Product Descriptions: We use reasonable efforts to ensure that all Product descriptions, images, pricing, specifications, and inventory information on the Site are accurate and up-to-date. However, we do not warrant that all information is completely accurate, complete, or error-free. We reserve the right to correct any errors, inaccuracies, or omissions, and to update Product information at any time, without prior notice. If a Product you receive has a material discrepancy from the description on the Site, you may cancel your order in accordance with our return policy.
7.2 Pricing: All prices for Products are listed on the Site in United States Dollars (USD), unless otherwise specified. Prices do not include shipping fees, customs duties, import taxes, or other related charges, which are your sole responsibility and will be listed separately at checkout. We reserve the right to adjust Product prices at any time, without prior notice, except for orders that have already been confirmed and accepted by us.
7.3 Order Acceptance: When you submit an order, you will receive an automated order confirmation email. This email does not constitute our acceptance of your order. We reserve the right, at our sole discretion, to refuse or cancel any order, with or without notice, for any reason, including but not limited to: insufficient Product inventory, pricing or description errors, inability to verify your payment information, or violation of these Terms. If we cancel your order, we will issue a full refund of any amount you have already paid, and we will have no further liability to you, except as required by applicable law.
7.4 Payment: We accept the payment methods listed on the Site. You warrant that the payment method you use is legally valid and that you have full authority to use it. You agree to pay the full amount for all Products and Subscription Services you purchase, including all associated shipping fees, duties, and taxes. If payment fails or is declined, we reserve the right to cancel your order or suspend your access to services until full payment is received.
7.5 Delivery: We will ship Products to the delivery address you provide in your order. Delivery times vary depending on your location, shipping method, and customs clearance procedures. We are not liable for any delivery delays, except as required by applicable law. You are responsible for providing an accurate delivery address and ensuring that someone is available to receive the package. We are not responsible for lost, returned, or damaged packages due to incorrect address information or failure to receive the delivery, and you will be responsible for any associated costs.
7.6 Returns and Refunds: Our detailed return and refund policy is published on the Site and is incorporated into these Terms. You are responsible for reviewing and understanding our return policy before purchasing any Products. For Products that meet the return criteria, we will process refunds or exchanges in accordance with the stated policy.

8. SUBSCRIPTION SERVICES

8.1 Subscription Terms: When you subscribe to our Subscription Services, you agree to pay the stated subscription fee for the billing cycle you select (monthly, annual, or other), and you authorize automatic recurring billing for subsequent billing cycles, unless you cancel your subscription in advance.
8.2 Auto-Renewal and Payment: The subscription fee will be charged to your selected payment method at the time of initial sign-up, and automatically at the start of each subsequent billing cycle. You authorize us to charge the recurring subscription fee to your payment method without additional notice or consent from you, unless you cancel your subscription before the renewal date. All subscription fees are non-refundable, except as explicitly required by applicable law or stated in our subscription policy.
8.3 Cancellation: You may cancel your subscription at any time. Cancellation will take effect at the end of the current billing cycle. You will retain access to the Subscription Services for the remainder of the current billing cycle, and no partial refund will be issued for the current cycle, except as required by law. It is your sole responsibility to cancel your subscription before the renewal date to avoid being charged for the next billing cycle.
8.4 Modification of Subscription Services: We reserve the right to modify, suspend, or discontinue the Subscription Services, or adjust the subscription fees or billing cycles, at our sole discretion. If we increase the subscription fee, we will provide you with at least 30 days’ prior notice. You may cancel your subscription before the new fee takes effect; your continued use of the Subscription Services after the effective date constitutes your acceptance of the revised fee.

9. PROMOTIONS AND CONTESTS

9.1 We may run Promotions on the Site from time to time, including but not limited to limited-time discounts, bundle offers, sweepstakes, contests, and giveaways. All Promotions are governed by these Terms and the specific promotion rules (hereinafter referred to as “Promotion Rules”) published on the relevant promotion page. The Promotion Rules are incorporated into these Terms, and in the event of a conflict between the Promotion Rules and these Terms, the Promotion Rules shall prevail.
9.2 You are responsible for reviewing and understanding the Promotion Rules before participating in any Promotion. By participating in a Promotion, you agree to be bound by the Promotion Rules and these Terms.
9.3 We reserve the right, at our sole discretion, to modify, suspend, or terminate any Promotion at any time, with or without notice, and we will have no liability to you for any changes to the Promotion, except as required by applicable law.
9.4 For sweepstakes and contests, you must meet the eligibility requirements set forth in the Promotion Rules, including age, residency, and other criteria. All Promotion results are final, and we reserve the right to select winners at our sole discretion. We have no liability to any participant who does not win a prize. Winners are solely responsible for all taxes, duties, and fees associated with the prize, and we are not responsible for any such costs.
9.5 We reserve the right to disqualify any participant from a Promotion at our sole discretion, including but not limited to participants who engage in cheating, fraud, provide false information, or violate the Promotion Rules or these Terms.

10. DISCLAIMER OF WARRANTIES

10.1 The Site, our services, Products, and all content on the Site are provided on an “as is” and “as available” basis, without any warranties of any kind, either express or implied, except for warranties that cannot be excluded under applicable law.
10.2 To the fullest extent permitted by applicable law, we disclaim all express or implied warranties, including but not limited to:

  • Warranties regarding the availability, accuracy, completeness, timeliness, security, or reliability of the Site and services;
  • Warranties of merchantability, fitness for a particular purpose, or non-infringement for any Products or services;
  • Warranties that the Site will operate uninterrupted, error-free, or free from viruses or other malicious code;
  • Warranties regarding the accuracy, reliability, or effectiveness of any information, advice, or content obtained through the Site.
    10.3 The Site may contain links to third-party websites or services. We are not responsible for the content, accuracy, security, or legality of any third-party websites. These links are provided for your convenience only, and we do not endorse or recommend any content on third-party websites. Your access to and use of third-party websites is solely at your own risk.

11. LIMITATION OF LIABILITY

11.1 To the fullest extent permitted by applicable law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, loss of revenue, loss of data, business interruption, or damage to reputation, arising out of or in connection with your use of the Site, services, Products, or content, whether based on contract, tort, negligence, or any other legal theory, even if we have been advised of the possibility of such damages.
11.2 To the fullest extent permitted by applicable law, our total aggregate liability to you for any and all claims arising out of or in connection with these Terms, your use of the Site, services, or Products, shall not exceed the total amount you have paid to us in the 12 months prior to the date of the claim.
11.3 Nothing in these Terms shall limit or exclude our liability for:

  • Death or personal injury caused by our gross negligence or willful misconduct;
  • Fraudulent misrepresentation;
  • Any other liability that cannot be excluded or limited under applicable law.

12. INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Core To Calm Co, our directors, officers, employees, agents, partners, and suppliers from and against any and all third-party claims, lawsuits, demands, losses, damages, liabilities, costs, and expenses (including reasonable attorney’s fees) arising out of or related to:

  • Your use of the Site, services, or Products;
  • Your UGC posted on the Site;
  • Your violation of these Terms;
  • Your violation of any applicable laws, regulations, or third-party rights;
  • Any false or misleading information you provide to us.

We reserve the right to assume the exclusive defense and control of any matter subject to indemnification by you, at our own expense, and you agree to cooperate with us in the defense of such claims.

13. TERMINATION

13.1 We reserve the right, at our sole discretion, to terminate or restrict your access to all or part of the Site and services at any time, with or without notice, for any reason, including but not limited to:

  • Your breach or violation of these Terms;
  • Third-party complaints regarding your activities on the Site;
  • Your engagement in fraudulent, illegal, or objectionable conduct;
  • Our decision to discontinue the Site or services;
  • Any other reason we deem appropriate.
    13.2 Upon termination of your access, you must immediately cease all use of the Site and services. All payment obligations incurred prior to termination shall remain in full force and effect. Any provisions of these Terms that by their nature should survive termination shall remain in effect, including but not limited to intellectual property rights, limitation of liability, indemnification, and governing law provisions.
    13.3 You may cease using the Site and services at any time, and this agreement shall remain in effect for all prior use of the Site.

14. GOVERNING LAW AND DISPUTE RESOLUTION

14.1 These Terms shall be governed by and construed in accordance with the laws of the People’s Republic of China, excluding its conflict of law rules.
14.2 Any dispute, controversy, or claim arising out of or in connection with these Terms, your use of the Site, or our services shall first be resolved through good-faith friendly negotiation between the parties. Negotiation shall commence within 30 days of a written notice of the dispute sent by one party to the other.
14.3 If the dispute cannot be resolved through negotiation within the 30-day period, either party may submit the dispute to the competent people’s court in the jurisdiction where our company is registered, for litigation.
14.4 Nothing in these Terms shall affect any statutory consumer rights that cannot be waived or limited under the laws of your jurisdiction of residence.

15. MISCELLANEOUS PROVISIONS

15.1 Severability: If any provision of these Terms is found to be invalid, unenforceable, or illegal by a court of competent jurisdiction, that provision shall be deemed severed from these Terms, and the remaining provisions shall remain in full force and effect.
15.2 Entire Agreement: These Terms, together with our Privacy Policy, Return Policy, and Promotion Rules, constitute the entire agreement between you and us regarding your use of the Site and services, and supersede all prior or contemporaneous oral or written agreements, understandings, or representations.
15.3 Waiver: Our failure to enforce any provision of these Terms shall not constitute a waiver of that provision or any subsequent breach of that provision. No waiver of any term of these Terms shall be effective unless in writing and signed by an authorized representative of Core To Calm Co.
15.4 Assignment: We may assign, transfer, or delegate our rights and obligations under these Terms at any time, without your consent. You may not assign or transfer your rights or obligations under these Terms without our prior written consent.
15.5 Force Majeure: We shall not be liable for any delay, failure, or loss caused by events beyond our reasonable control, including but not limited to natural disasters, war, terrorism, pandemics, strikes, government actions, power outages, network failures, or customs clearance delays.

16. CONTACT INFORMATION

If you have any questions, concerns, or complaints about these Terms and Conditions, please contact us via:

  • Email: elena@coretocalm.com
  • Official Contact Page: https://coretocalm.com/contact
    Our customer service team is available from 09:00 AM to 18:00 PM China Standard Time, Monday to Friday.

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